Douglas vs Silk & Snow (2026): Prices, Firmness, Trials and Warranty

What do Douglas and Silk & Snow cost in queen, and how are they built?

In queen, Douglas's six mattresses were listed at $799 to $1,449 and Silk & Snow's three models, in three firmness levels each, at $775 to $2,250, in Canadian dollars before tax on September 25, 2026. At Silk & Snow each firmness is the same model in a different feel and build, so it has its own price. The layers and heights below are as each brand lists them on the product page linked from each model name. Offers are covered separately in the promotions section.

Silk & Snow's price rises with each softer level. Over Firm, in queen, Medium-Firm adds $100 and Plush $370 on the S&S Mattress, $170 and $485 on the S&S Hybrid, and $300 and $850 on the S&S Organic. Douglas's price steps are between models instead: $200 from Original to Alpine and $300 from Alpine to Summit, in both its foam and hybrid lines.

Where Silk & Snow's own pages disagree, the table follows the product page's measurements and specifications. Its Hybrid copy says "Up to 1200" coils, while its specifications list 1,000 in queen and 1,204 in California king. Its S&S Mattress layer specifications give 2.5 lb memory foam in Firm and Medium-Firm and 4.0 lb only in Plush, although other Silk & Snow pages have described 4 lb memory foam for the model as a whole.

Which Douglas mattress matches which Silk & Snow mattress?

At listed queen prices on September 25, 2026, the closest pairs are the Douglas Original against the S&S Mattress in all-foam, and the Douglas Original Hybrid against the S&S Hybrid. Douglas's Alpine Hybrid and Summit Hybrid are priced near Silk & Snow's softer Hybrids, and the S&S Organic has no Douglas counterpart.

All-foam: Douglas Original vs S&S Mattress. Douglas lists the Original as a 10-inch, three-layer foam mattress: 2 inches of ecoLight cooling gel foam and 2 inches of Elastex foam over 6 inches of support foam, under a removable, machine-washable cover. Silk & Snow's S&S Mattress changes with firmness. The Firm is 9 inches, with 1.5 inches of gel memory foam over 7.5 inches of base foam; the Medium-Firm (10 inches) and Plush (12 inches) add a 2-inch transitional foam layer under 2 inches of gel memory foam. Its cover is removable with a 360-degree zipper and machine washable. In queen the Firm S&S Mattress ($775) is $24 below the Douglas Original ($799), and the Medium-Firm ($875) is $76 above it.

Douglas's upper foam models, the Alpine (11 inches, $999 in queen) and Summit (12 inches, $1,299), have thicker comfort layers. Silk & Snow has no second foam model; its Plush S&S Mattress ($1,145) sits between the Alpine and the Summit on price.

Hybrid: Douglas Original Hybrid vs S&S Hybrid. Both put foam over pocket coils. Douglas lists the Original Hybrid at 12 inches: 2 inches of ecoLift cooling gel foam and 1 inch of Elastex foam over 8-inch Exoforge pocketed coils with edge support foam and 1 inch of base foam. It gives 1,190 coils in queen and says the coil unit is "firmer under the hips and softer under the shoulders". The S&S Hybrid uses 9-inch pocket coils (8-inch on the Plush), 1,000 in queen, with what Silk & Snow calls a "Firmer middle zone of coils" and a firm edge. Its top layers change with firmness, from 2 inches of foam on the Firm to 5 inches of memory and transition foam on the Plush.

In queen the Douglas Original Hybrid ($949) is $61 below the Firm S&S Hybrid ($1,010) and $231 below the Medium-Firm ($1,180). One practical difference: every Douglas model has a removable, washable top cover, while Silk & Snow says its Hybrid's cover is "not removable".

Higher Douglas hybrids vs the softer S&S Hybrids. The Douglas Alpine Hybrid (13 inches, $1,149 in queen) has thicker comfort layers than the Original Hybrid and is $31 below the Medium-Firm S&S Hybrid ($1,180). The Summit Hybrid (14 inches, $1,449), which Douglas describes as "Medium-firm with a plusher top", is $46 below the Plush S&S Hybrid ($1,495). All three Douglas hybrids use the same 8-inch coil unit with the same queen coil count.

Latex: the S&S Organic has no Douglas equivalent. Silk & Snow's S&S Organic puts a 1-inch wool quilt and Dunlop latex over pocket coils: 0.8 inches of latex on the Firm, 0.8 plus 1.5 inches on the Medium-Firm and 0.8 plus 3.5 inches on the Plush, at 10, 12 and 14 inches tall. Silk & Snow describes "soft coils on the outer thirds and firmer coils on the middle third", with 999 coils in queen, and lists certifications for its latex, cotton and wool, which are its own claims. Douglas's mattress range has no latex model. It describes its Elastex foam as latex-like, but Elastex is a foam. How latex and foam hybrids differ in general is covered in our latex hybrid vs foam hybrid guide.

How much are Douglas and Silk & Snow all-foam mattresses in each size?

At listed prices on September 25, 2026, the Firm S&S Mattress cost $9 to $29 less than the Douglas Original from twin to king, and $6 more in California king.

California king: Douglas lists each foam model at its king price. Silk & Snow lists the S&S Mattress at $905 Firm, $1,035 Medium-Firm and $1,450 Plush.

Douglas labels its 53 x 75 inch size Full/Double; Silk & Snow's size selector says Full, and it lists that size at 54 x 75 inches. Douglas also sells a split king in every model, which is not priced here.

How much are the hybrid and latex models in each size?

At listed prices on September 25, 2026, the Douglas Original Hybrid cost less than the Firm S&S Hybrid in every size, by $31 in twin up to $216 in California king.

California king: Douglas lists each hybrid at its king price. Silk & Snow lists the S&S Hybrid at $1,265, $1,475 and $1,815, and the S&S Organic at $1,715, $2,040 and $2,650 (Firm, Medium-Firm and Plush). Hamuq lists its Original Hybrid California king at $1,189, shown as out of stock on September 25, 2026; the Organic Hybrid is not offered in California king.

The shading marks Hamuq's own mattresses, because Hamuq publishes this guide.

Listed price or promotion price: what offers were running?

Douglas did not discount any mattress on September 25, 2026, and adds free bedding instead; Silk & Snow let buyers take 15% off the mattress in place of its free bundle. The tables above use listed prices, so check your cart total on the day you order.

• Douglas says on its price promise page that "we never put our mattresses on sale". Its promotion page gives a free Comfort Sleep Bundle + Duvet Set with a mattress purchase: 2 pillows, 2 pillow protectors, a mattress protector, a cotton sheet set, a duvet and a duvet cover. Smaller sizes get a reduced bundle, and the page also offers an upgrade to a Premium Sleep Bundle + Duvet Set for $149.
• Silk & Snow ran a "Flash Sale: 15% Off All Mattresses" across its site, including its sale page, with no end date stated. On its product pages it is an either-or choice: "Don't want the sleep bundle?" then "15% off your mattress instead". The 15% option was pre-selected on the S&S Mattress and S&S Hybrid pages; applied to the listed queen prices it gives $658.75, $743.75 and $973.25 for the S&S Mattress, and $858.50, $1,003 and $1,270.75 for the S&S Hybrid (Firm, Medium-Firm and Plush). The alternative is a free Classic Sleep Bundle.
• The S&S Organic page offers the same choice but displayed no sale price. Silk & Snow's fine print limits the free Classic Sleep Bundle to the S&S Mattress and S&S Hybrid, although its Organic page shows "Free Sleep Bundle Included".

A free bundle does not lower the price of the mattress, and it can cost you on a return: Silk & Snow deducts some or all of the value of free items you keep, as the trial section explains. Douglas's promotion terms say its General Return Policy applies, and we found no Douglas statement on what happens to the free bundle if the mattress goes back. Our guide on when mattresses go on sale in Canada explains how to check whether a discount is real.

Firmness: does Douglas or Silk & Snow give you more choice?

Silk & Snow does. Douglas sells one feel, medium-firm, in all six models; Silk & Snow sells Firm, Medium-Firm and Plush in all three. The two brands rate firmness on different scales, so their numbers cannot be compared directly.

Douglas. Its compare page says "All six Douglas mattresses have the same 'medium-firm' feel", and its FAQ lists a "Medium-firm feel (6.5)" without naming the scale. The hybrid pages vary the wording: "A true medium-firm feel" for the Original Hybrid, "A medium-firm feel with enhanced cushioning" for the Alpine Hybrid, and "Medium-firm with a plusher top" for the Summit Hybrid.

Silk & Snow. It rates each level on its own 8-point scale. The S&S Mattress is 7/8 in Firm, 6/8 in Medium-Firm and 4/8 in Plush; the S&S Hybrid and S&S Organic are 7/8, 5/8 and 3/8. So the same "Medium-Firm" label is a 6 on Silk & Snow's foam mattress and a 5 on its Hybrid and Organic.

These are each brand's own ratings, not measurements. If you are unsure which level suits you, our firmness chart by sleep position and body weight (which uses a 1 to 10 scale, not Silk & Snow's 8-point one) and our guide to medium-firm vs firm mattresses set out the usual starting points. Choose carefully at Silk & Snow: its trial rules, below, limit a second try at the same model. If you have back, hip or shoulder pain, talk to a doctor or physiotherapist rather than relying on a brand's firmness label.

How do the Douglas and Silk & Snow trials differ?

Both give 365 nights from delivery. The differences are the wait before an opened mattress can go back, how a return works, and what happens if you want to try a second mattress. Douglas's terms are on its sleep trial and returns pages; Silk & Snow's are in its terms and conditions and its help centre's return and exchange policy.

Second tries. Douglas's return policy gives each household, identified by name, address and payment method, one trial "across all GoodMorning.com mattress brands, including Douglas, Juno, Logan & Cove, and Octave", and says Douglas may refuse a new trial if a previous product was returned. Silk & Snow's terms say that once a product type is returned, that customer or shipping address is not eligible for additional trial periods on that product, and its help centre adds that an exchange for "the same mattress type" is not returnable, while a different type gets its own trial. Neither page says whether a different firmness of the same Silk & Snow model counts as the same type.

Free items. Silk & Snow's pages give three versions of the deduction for unreturned free items: 50% of the promotional item's value (terms, return conditions), the full retail value (terms, offer codes) and a "discounted price" with no figure (help centre).

Refunds and costs. Douglas says a refund can take a further 2 to 5 business days to appear, and that "Additional charges may apply" for pickups from remote locations or a mattress moved from the delivery address. Silk & Snow says a refund can take up to 14 business days to appear, and its help centre lists shipping fees, in-home delivery and setup fees, and shipping surcharges as non-refundable.

Where each brand's pages disagree: Silk & Snow's FAQ page still says 100 nights, while its terms, site banner and help centre say 365; the terms give 100 nights only to mattresses bought before May 14, 2024, and this guide follows the terms. Douglas's sleep trial page says 21 nights and its returns page says 21 days.

How do the Douglas and Silk & Snow warranties differ?

Both brands give a 15-year limited warranty with full cover for a repair or replacement in years 1 to 10. Douglas's warranty is issued by GoodMorning.com Inc. In years 11 to 15 it says GoodMorning.com "shall bear 75% of the cost of repair or replacement", while Silk & Snow's warranty repairs or replaces "at a cost of 75% of the original purchase price".

Reading years 11 to 15. Douglas's text says what GoodMorning.com pays, 75% of the cost of the repair or replacement, and does not spell out the owner's share. Silk & Snow's text says what the owner pays, 75% of the original purchase price. Neither page uses the word "prorated". At Silk & Snow, no new warranty is provided on a replacement. How warranty claims work in general is covered in our mattress warranty guide.

Other conditions. Douglas's warranty asks for a frame with at least 5 legs in queen, king and California king, and rules out floors prone to moisture, such as concrete or basements; its FAQ says the floor is otherwise acceptable, though not ideal. Silk & Snow rules out bed frames and adjustable bases made of wired metal, and concrete, basement or humid floors; its foundations article is the source for the box spring rule. Silk & Snow's warranty excludes damage from relocation and from any cleaning other than spot cleaning, and its trial and warranty are void once the mattress leaves the country where it was bought. What a hybrid needs underneath it is covered in what bed frame a hybrid mattress needs.

Where each brand's pages disagree: Silk & Snow's warranty names three models, the S&S Mattress, S&S Hybrid and S&S Organic, but gives two sag depths, "more than 1 inches and 2 inches respectively", so it does not say plainly which figure applies to the Organic. The same warranty says Silk & Snow "will not charge the purchaser to repair or replace" a defective mattress "Except as otherwise provided herein", alongside the 75% charge for years 11 to 15, and says its mattresses are designed for "non-spring foundations", while its help centre allows a rigid box spring under the Hybrid and Organic. Douglas's warranty page applies a 20-year warranty only to mattresses delivered between May 2, 2023 and April 26, 2026.

How do shipping and delivery compare?

Both brands ship free to the provinces and charge extra for the Territories. Douglas also charges for listed remote postal codes, and sells and ships only within Canada.

Douglas. Its shipping page says shipping is free on all products, with a per-order fee for the Canadian Territories and certain remote areas, which it lists by postal code prefix. Its product pages say each mattress ships within 1 to 7 business days, and its FAQ estimates delivery after shipping at 1 to 2 business days in Ontario, 2 to 4 in Quebec and Manitoba, 3 to 5 in Saskatchewan, New Brunswick and Prince Edward Island, and 4 to 6 in Alberta, British Columbia, Nova Scotia and Newfoundland. The FAQ says its delivery partners cannot take away an old mattress or set up the new one.

Silk & Snow. Its help centre offers free shipping to all provinces and adds "a non-refundable nominal shipping charge" for the Territories, with no amount given. It estimates 2 to 4 business days to process an order, then 1 to 3 business days in transit to Ontario, 2 to 4 to Manitoba and Quebec, 4 to 6 to Alberta, Saskatchewan, New Brunswick and Prince Edward Island, 5 to 6 to British Columbia, Nova Scotia and Newfoundland and Labrador, and 7 to 9 to the Territories. Its FAQ page says 1 to 3 business days to process. We found no old-mattress removal service on the Silk & Snow pages we read. What happens between ordering and unboxing is covered in our mattress delivery guide.

By sleeper, with the basis stated

Douglas or Silk & Snow: which fits which sleeper?

By the brands' own descriptions, Silk & Snow points back and stomach sleepers to its Firm level and side sleepers to its Plush level, on all three models. Douglas sells one medium-firm feel, which it describes as suited to all sleeping positions on its foam Original and to back, side and combination sleepers on its Original Hybrid. Each route below rests on a brand's description or a listed queen price on September 25, 2026, and says what it gives up; brand descriptions are not test results.

What should you check before you order either brand?

1. Price the exact size and firmness. At Silk & Snow the same model costs up to $850 more in Plush than in Firm in queen, so a "from" price may not be your price.
2. Decide between the bundle and 15% off at Silk & Snow. They are alternatives, not both, and a kept free item is deducted if the mattress goes back.
3. Check your base. Douglas says a box spring voids its warranty; Silk & Snow allows a rigid box spring only under its Hybrid and Organic. Both want a centre support beam from queen up.
4. Diary the trial dates. Night 21 at Douglas and night 30 at Silk & Snow are the earliest returns for an opened mattress; night 365 is the last at both.
5. Assume one try. Douglas allows one trial per household across GoodMorning.com brands; Silk & Snow gives no second trial on a returned product type.
6. Keep the law tag and packaging notes. Silk & Snow requires the law tag for a return, and both warranties require the mattress to be unpacked within a set time.

More general questions are in our list of questions to ask before buying a mattress online in Canada.

Related reading

• Douglas vs Endy vs Silk & Snow
• Endy vs Silk & Snow
• Douglas mattress review for Canadian buyers
• Silk & Snow Hybrid review
• Who owns Canada's mattress brands
• When do mattresses go on sale in Canada